Terms & Conditions | For rescheduled Concerts, you will not be entitled to use the Seats unless the rescheduled Concert falls within the same Concert Season. You may not re-sell or advertise for resale any Concert tickets on Venue property or prior to the date tickets are made available for sale to the general public. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. We were not. This credit will be applied to the next Concert Season or Term. Please be aware that pucks can and do leave the ice and enter the stands during warm-ups, in-game, and even after play has stopped. I have seen Willie 3 times prior and this has never happened but I find it unprofessional on both PNC's part and on the behalf of Willie's part for not being honest. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You may not transfer or sell access to your account. Once a ticket has been ordered by a potential purchaser, you will not be able to modify or cancel your posting of that ticket, or to stop that tickets sale, even though title to that ticket may not pass to the purchaser until a later time. Went to see Slayer last night with friends. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. Guests who are allowed to bring in electronic devices do so at their own risk and accept personal responsibility for its safeguard and injuries that could occur as a result of this device. Electronic devices are permitted for personal use only during Carolina Hurricanes and NC State Mens Basketball games. The camera body cannot exceed three (3) inches in depth/length. Bandanas were $20. You forfeit any amount remaining in the Ticket Credit at the end of the Term unless a credit is owed due to the cancellation or postponement of a Concert as described herein. We are not always made aware of opening acts or the length of their performances. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us must be commenced only in a federal or state court located within Los Angeles County, California, and we both expressly consent to the exclusive jurisdiction of those courts for such purposes. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. Signs are permitted during Carolina Hurricanes and NC State Mens Basketball games. Circulation between lots is prohibited. PNC Arena is a smoke and tobacco free facility; including electronic cigarettes. Parking prices vary for each event. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness (including exposure to COVID-19, a bacteria, virus, or other pathogen capable of causing a communicable disease or illness), whether occurring before, during, or after the event, however caused or contracted, and hereby waives all claims and potential claims against Ticketmaster, Live Nation, and Event Providers relating to such risks. To sort the list, click on the column header. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would. Ejected parties may make a written appeal to the Arena Manager or his designee. When you purchase a ticket from a third party via the Advanced Services, the original ticket will automatically be cancelled and invalidated, your credit card will be charged the ticket price and all applicable fees, and you will be issued a new ticket. When required, Ticketmaster will generally provide you a copy of any state forms. Traffic was bad, but I didnt expect any less when everyone was trying to leave at the same time. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. Balls, pucks, and other objects may fly into the spectator area during an event. We reserve the right to relocate the Seats due to artist or production requirements. *Personal grills are permitted in the parking lots only. where can you drop off and pick up people before and after the show. PNC Music Pavilion has a capacity of 18,768 and is a fantastic venue to see your favorite performers. We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. For safety reasons, children are not allowed to be placed or carried on a persons shoulders. . We recommend booking tickets using Ticket Network, which is an online marketplace for official tickets for events at PNC Music Pavilion and other major events across the world. A ticket will be sold in the designated ADA section on a best available basis. Company Info; Policies; PNC Music Pavilion Information. There was no exit out of this lot, she was right we had to go against traffic to get out. Furthermore, any person failing to follow LN Protocols or acting in a manner that threatens the general peace and security of any Concert, including but not limited to using foul or abusive language, appearing intoxicated, or otherwise displaying rowdy or inconsiderate behavior, is subject to ejection. Seating locations within PNC Arena are reserved for guests holding valid admission tickets. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to your tickets. Violators may be ticketed by local police and/or towed at the owners expense. COVID-19 is an extremely contagious disease that can lead to severe illness and death. See all. A multi-Concert Season agreement will contain multiple concert seasons. I am not sure who was as fault at making us wait 30 more minutes before dismissing us, canceling the show. . You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by PNC Music Pavilion . The Advanced Services offer you the ability to purchase tickets from individuals and businesses that hold tickets purchased from PNC Music Pavilion . Each parking pass is good for one (1) vehicle. Entering the playing field, floor, or restricted areas of the building is strictly prohibited and may result in ejection and/or arrest. Electronic devices will be permitted on a conditional basis. to make all future payments in the form of guaranteed funds (money order, cashier's check or wire transfer). Balls, pucks, and other objects may fly into the spectator area during an event. The sign/banner does not impair the view of any guest in the building or block any existing signage or vent. Event date and time are subject to change. In no event will delivery charges or any other amounts be refunded. Simply implement a no smoking policy within the venue. Bottle necked a bit at the exit. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. - See 328 traveller reviews, 73 candid photos, and great deals for Charlotte, NC, at Tripadvisor. IN NO EVENT WILL WE OR PNC Music Pavilion , SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. Use of grills must follow Open Fires Prohibited guidelines. State arbitration laws do not govern in any respect. Only you may be aware of any problems that may occur during the purchase process. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys fees. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. The following policies are in effect during all PNC Arena events to ensure the safety and comfort of our guests. PNC Arena and the events presented are trademarked and/or copyrighted and, as such, are protected by state and federal law. Also, prices for food and drink are outrageously expensive. refund to you your unearned portion of the total Fee you paid, if any. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. If PNC Music Pavilion offers a program that allows you to forward your tickets to a charity, you should read the rules posted relating to such program on PNC Music Pavilion website. "Opt-In Per Concert Price" means the per-Concert price set forth on your Invoice. The decision rendered on appeal shall be final. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. Aisles should be kept clear at all times. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. The long lines at the exit was crazy. If he was SICK than someone should have told us earlier that Willie wasn't feeling well but he would try to perform. For Cancellation or Postponement of a Concert in connection with Full Season Concert Packages with Opt-In or Opt-Out Pricing, see Section III.D. You may not use our or PNC Music Pavilion trademarks, logos and service marks in any way without our prior written permission. We may invite you to renew the Agreement for the next Concert Season or Term. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice. Please be prepared to return your device to your car if it is not permitted. The refund provisions of the Live Nation Fan Guarantee do not apply to the Agreement, and we will not issue exchanges or refunds for lost, stolen, damaged or destroyed tickets. You may not assign or transfer this Agreement, whether voluntarily or by gift, bequest or operation of law, without our express written consent. If you elect not to consent to such searches, you may be denied entry to the Concert without refund or other compensation. We will notify you of the Concert schedule, ticket prices (including applicable taxes and fees) and time period within which you may purchase tickets. There was a few port-a-potties in the lots so you didnt have to hold it til you got inside. Children under the age of 16 years are encouraged to be accompanied by an adult. Once inside, there were cooler jugs of cold water with plastic cups for free. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. Please visit our Ticketing Infopage for more info. No rights or obligations, including without limitation renewal, are created or conferred on either party beyond these Terms. You may not use tickets in any connection whatsoever with any advertising, promotion (including contests and sweepstakes) or other commercial or trade purposes without our express written consent. PNC Music Pavilion is a fantastic outdoor music venue in Charlotte, North Carolina. . We cannot guarantee that you will have the right to renew the Agreement. There shall be no oral or implied agreement between you and us, you and PNC Music Pavilion , or you, us and PNC Music Pavilion , that shall be binding or enforceable. A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. Suburban Extended Stay Hotels in Charlotte, Extended Stay America Hotels in Charlotte, InterContinental (IHG) Hotels in Charlotte. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. Upper-midscale, smoke-free, all-suite . Lets just say we are not happy about our visit. any other termination provisions in this Agreement, if we terminate this Agreement due to your breach of Sections II.B-F, you. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. By an adult there was a few port-a-potties in the designated ADA section on a conditional basis to... Get out provisions in this Agreement due to artist or production requirements may result in ejection and/or arrest on at... Paid, if we terminate this Agreement, if any be effective immediately when we post a revised version these! Was bad, but I didnt expect any less when everyone was to! From PNC Music Pavilion is a smoke and tobacco free facility ; including electronic cigarettes earlier Willie! 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