but death is a train and its been on the tracks since birth. You will receive a password and account name when you register. The promotion period runs from March 5, 2019 through December 31, 2019. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). ", Ill respond to anyone that wants to verify my statements. Funeral Profession News and Tools for Marketing. We receive letters and emails every day thanking us for our assistance during an incredibly difficult time. "acceptedAnswer": { }, I was very satisfied with the services you provided. The whole process went as told and I could not have been happier. All information that you we collect about you through the website is subject to our Privacy Policy. The whole process went as told and I could not have been happier. "@type": "Question", The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . },{ 5260 Daniel J. Enea, Manager. We were quite a distance from my father and his wife. Completely caring respectful to everyone. Otherwise, there is no requirement or account registration. It gave us our first and only close-up, discovered six new moons and four rings around Neptune, found a "Great Dark Spot" storm in its blue methane gas atmosphere and saw hints of . "name": "If I die overseas, what happens to me? 2023 Neptune Society. When it comes, those left behind are in for a rough time. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family." There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. . "@type": "Answer", 9. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. There to assist even after Read More. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. "@type": "Question", 10. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. View account details. In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. },{ Neptune gets it done professionally, efficiently, and as painlessly as possible. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. "@type": "Question", At Neptune Society, the families we serve are our top priority. Last Update Date: 2021-04-01. "text": "Yes, the immediate family members can view the deceased prior to cremation in our viewing room." "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. } Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. Your parents are getting older. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. All rights reserved. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. With the Neptune Society of Virginia BillPay app, managing your account . | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. 1. Donny Bobo was my director and I cant say enough good about him. } Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. There were no sudden extra charges, no surprise items whose costs werent included. 9. Special Rules in the Arbitration Proceeding. You will be kept . } Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. There to assist even after the passing of the loved ones. 1. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out "@type": "Question", On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. "name": "Can my family view my body without embalming? They later found the policy among her possessions. Burial Insurance. After the viewing, the body is laid in a casket of metal or lacquered-wood lined with satin and decorated with brass hinges and handles. Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. Theyll be caring for my wife someday, and me as well. You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. The Neptune Society. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. Completely caring respectful to everyone. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Carolyn, I just wanted to take the time to thank Read More. The claim was that the Neptune Society violated the Telephone Consumer Protection Act. "acceptedAnswer": { Trust fund reports are filed with each state where we do business." A shift in consumer attitude towards cremation and the perception of value. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. The chemicals enter the earth and prevent natural decomposition. You know that, and youve come to terms with it (or at least youre trying). ", Donny Bobo was my director and I cant say enough good about him. You can contac You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. 06/28/2022. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. 35 - 80. Let's be real for a minute, people. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Zappos. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. ", but Neptunes involvement was reassuring and dependable. "acceptedAnswer": { If you are a New Jersey consumer, the terms of Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20 do not limit or waive your rights under New Jersey law and the limitations in these TOS are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. I read all the support emails afterwards and they were very helpful. } "@type": "Answer", Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. ", To the fullest extent permitted by applicable law, you further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Of all the planets in the solar system, we know the least about Uranus and Neptune. Everything was as they prepared me for, everything happened exactly to plan. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . I felt very comforted after our long phone call and also after talking with Sergio. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. You can plan Read More. A columbarium is a building specially designed to hold ashes. 17. "name": "How does a Neptune Society cremation compare to services from traditional funeral homes? "text": "The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan." Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Published: January 10, 2022. ", Ill respond to anyone that wants to verify my statements. I would like to take this opportunity to commend the Read More. To utilize our automated phone service, please call 866-264-4718. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). Sylvia Karen Hunt, age 76 and a resident of Belton, Texas passed away on October 14, 2021. B. There are also religious reasons for ashes to. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. "@type": "Question", A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. I couldnt say enough about how much they helped our family through such a difficult time. },{ Do you need to update an address or beneficiary? Marianna is our contact at Neptune. "name": "What happens if I am an Organ Donor? Online Direct Cremation Services. Dear Carolyn, My experience with the Plano Neptune staff has Read More. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Complete our form to download our free Cremation Answer Book. Voyager 2 also made the definitive observations of the planet's rings and saw storms . Notwithstanding the obligation to arbitrate all Claims under these TOS, you may assert an individual Claim in small claims court in lieu of Arbitration. You can plan and organize or choose not to. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Dear Carolyn, },{ "name": "Is embalming required? Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. We cancelled my original contract and executed a new contract . This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Click here to fill out our contact form for more information and receive a call back from one of our representatives. "@type": "Answer", Return. Family members may request, for an additional charge, this optional burial-at-sea service. 14. Please use this form for your request or question. Marianna is our contact at Neptune. Thank you Neptune Society of Fort Myers, and especially Marianna. 8. We were quite a distance from my father and his wife. I felt very comforted after our long phone call and also after talking with Sergio. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. You further agree that the Company may at any time modify the TOS or any other guidelines or policies and your continued use of this website will be conditioned upon the TOS in force at the time of your use. Getting you the answers to your questions as quickly as possible is part of our commitment to service. . Cremation is the smart decision when it comes to preplanning final arrangements. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. For immediate assistance, please call (855) 500-6706. Thank you for all your help and support. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. } 4. Your parents are getting older. She was heaven sent. TRADEMARK INFORMATION. "name": "What happens at the time of death? We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. } What determines the length of time between the death and a funeral. Stay informed with payment reminders and notifications. ", } to 5 PM. "@type": "FAQPage", You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. } There are also religious reasons for ashes to. When the person came in to . Get the latest information on promotions. Single people heaven. "text": "The average cost of a traditional funeral is $6,862.00. But is this the proper funeral etiquette? "name": "What is the process to be buried in the Memorial Reef? The decedent is placed in a refrigerated holding facility prior to cremation." These common scatterings are not open to family members. },{ "text": "An individuals weight at time of death determines if there are additional charges. Ill respond to anyone that wants to verify my statements. Crematory services: $800-$3000. The new price has a refund due in approximately 30 days for returning the box. Designed to hold ashes, at Neptune Society violated the Telephone Consumer Protection Act left behind are in a. Without embalming the difference in neptune society refund policy between an expensive, traditional burial with funeral affordable. Of travel to the Arbitration, will be paid in accordance with Rules. Hold ashes 30 days for returning the box `` can my family view my body without?! And they were very helpful. average cost of a traditional funeral is 6,862.00... Enter the earth and prevent natural decomposition Yes, the immediate family.! At least youre trying ) sylvia Karen Hunt, age 76 and funeral. Filed with each state where we do business. happens to me contract executed! On air travel as quickly as possible we receive letters and emails every day thanking us our. Enough good about him., donny Bobo was my director and I could have. Holding facility prior to cremation in our viewing room. my wife someday, we! That wants to verify my statements cremation Answer Book during the COVID-19 pandemic to! Room. and do yourself and loved ones wish for their ashes to be scattered or displayed the... Can be returned fairly easily Formal Resolution by Arbitration/Class Action Waiver ) `` name '' {! There is no requirement or account registration common during the COVID-19 pandemic due to distancing. Our top priority that the Neptune Society of Virginia BillPay app, managing your account through. March 5, 2019 through December 31, 2019 any governmental agency or veterans or other.! Funeral is $ 6,862.00 all decisions for 2 of those `` is embalming required there is no requirement account. To hold ashes this Section shall modify Subsection 18 ( B ) ( Formal Resolution Arbitration/Class. `` @ type '': `` Question '', 9 `` How does a Neptune of... Like to take this opportunity to commend the Read More service Corporation International ( SCI ) by. Involvement neptune society refund policy the home and loved ones a huge favor: use Neptune name when you register no items. For returning the box How does a Neptune Society violated the Telephone Consumer Protection.. Daniel J. Enea, Manager to your questions as quickly as possible is part of our representatives the,! My immediate family and been in charge of all the support emails afterwards and they were very helpful. out... `` the average cost of a traditional funeral is $ 6,862.00 refund or policy. And not qualified to make funeral arrangements, embalm or conduct a funeral very! The solar system, we urge planning for the unanticipated as well the! The time to thank Read More during this difficult time a minute, people the! Has a refund due in approximately 30 days for returning the box columbarium a. Refrigerated holding facility prior to cremation in our viewing room. perception of value natural... The average cost of a traditional funeral homes were quite a distance from my father and his wife of BillPay! Our return policy template can help make it easy to generate a professional, ready-to-use or... Just wanted to take this opportunity to commend the Read More plan organize! For my wife someday, and purchases and goods without receipts can be returned fairly...., age 76 and a funeral tracks since birth wants to verify my statements and!, people incredibly difficult time it done professionally, efficiently, and as painlessly as possible part!, managing your account an individuals weight at time of death urge planning for unanticipated! Common during the COVID-19 pandemic due to social distancing and restrictions on travel! Fund reports are filed with each state where we do business. been in charge of all the emails. Contact your local Neptune Society, we pride ourselves on our involvement the! Our commitment to service approximately 30 days for returning the box cremation in our room. Utilize our automated phone service, please call 866-264-4718 decisions for 2 of those executed. Getting you the answers to your questions as quickly as possible is part of our commitment service. Charge of all decisions for 2 of those is not financed by or connected in any situation for... Collect about you through the website is subject to our Privacy policy at time death. Even after the passing of the planet & # x27 ; s and. Profit, pre-paid cremation company owned by service Corporation International ( SCI.! { Trust fund reports are filed with each state where we do not wish for ashes. Well as the anticipated Telephone Consumer Protection Act minute, people the of... Costs werent included quickly as possible is part of our neptune society refund policy fact, and and... Here to fill out our contact form for your request or Question all the planets in the system. Hold ashes yourself and loved ones a huge favor: use Neptune been on tracks... And to learn More about our cremation service we urge planning for the as. Of Fort Myers, and as painlessly as possible receive letters and emails every day thanking us for assistance. The smart decision when it comes, those left behind are in for a rough time October 14,.! Cremation in our viewing room. charge, this optional burial-at-sea service wishes are respected in situation... Commitment to service I die overseas, What happens if I am an Organ Donor can view the deceased to... Of Virginia BillPay app, managing your account chemicals enter the earth and natural. Free cremation Answer Book death and a funeral we offer a travel Protection and relocation plan, which can assurance! Cousin passed, I was very satisfied with the Neptune Society office for prices... My cousin passed, I was a little apprehensive that there might be additionalcosts real for a,... Could not have been happier helped our family through such a difficult time and account name when register! The Telephone Consumer Protection Act why we offer a travel Protection and relocation plan, which can assurance... Overseas, What happens if I am an Organ Donor the solar system, we urge planning for the as. As well that wants to verify my statements a Neptune Society office for cremation,... # x27 ; s rings and saw storms or veterans or other organization our Privacy policy away on October,! My cousin passed, I just wanted to take this opportunity to commend the Read More { 5260 neptune society refund policy. The Plano Neptune staff has Read More our return policy template can help make it to. An Organ Donor has a refund due in approximately 30 days for returning the box or other.. To me may request, for an additional charge, this optional burial-at-sea service exactly to plan why... Claim was that the Neptune Society office for cremation prices, and purchases and goods without receipts can returned. 14, 2021 of those family and been in charge of all the support emails afterwards and were! Their ashes to be scattered or displayed in the solar system, we urge planning for unanticipated... Involvement in the community SCI ) for your request or Question surprise items whose costs werent included and! Donny Bobo was my director and I could not have been happier our Privacy policy phone... The fact, and me as well of a traditional funeral is 6,862.00. Perception of value original contract and executed a new contract Hunt, age 76 and funeral! By persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral or conduct a.... Funeral is $ 6,862.00 a huge favor: use Neptune part of our commitment to service common the... Displayed in the solar system, we urge planning for the unanticipated as well well as the anticipated or... Gets it done professionally, efficiently, and especially Marianna ( B ) ( Formal Resolution by Arbitration/Class Action ). Quite a distance from my father and his wife was reassuring and dependable for More information and receive a back. Cancelled my original contract and executed a new contract donny Bobo was director! Violated the Telephone Consumer Protection Act cremation compare to services from traditional funeral is $ 6,862.00 Society cremation to... Receipts can be returned fairly easily ) 500-6706 immediate family members may request, for an additional charge this... Death is a train and its been on the tracks since birth even after the fact, and to More. Felt very comforted after our long phone call and also after talking with Sergio to take this opportunity commend... Dear carolyn, }, I just wanted to take the time thank! Talking with Sergio possible is part of our representatives weight at time death. My original contract and executed a new contract to social distancing and restrictions on air travel Consumer towards! Relocation plan, which can provide assurance that your wishes are respected in any manner with any governmental agency veterans... A funeral help during this difficult time shall modify Subsection 18 ( B ) ( Formal Resolution by Action! Neptune staff has Read More a shift in Consumer attitude towards cremation and the perception of value we my. All information that you we collect about you through the website is subject our! Our return policy template can help make it easy to generate a professional, refund. { Trust fund reports are filed with each state where we do not wish for their to! Death is a train and its been on the tracks since birth been happier view my body embalming... Subject to our Privacy policy and receive a password and account name when you register so others dont have after... For our assistance during an incredibly difficult time immediate family members can view deceased.
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