However, AirAsia provides service packages to its customers at a very reasonable charge that is affordable to the customers in comparison to the competitors in the airline industries. Fixed Cost is high. Their slogan Now Everyone Can Fly itself sets the tone for the brand. The 7 Ps of the model are price, product, promotion, place, people, process, and physical environment (Fine, 2017). Jet Star Airways provides more than 80 destinations that include Asia Pacific, Australia and Honolulu in America. The competition will be fiercer if there is high number of competitor, this is a normal phenomenon. They may compete in term of their route offering that Airasia does not fly. Physical evidence encompasses the ways in which the company can maintain their position in the industry. It must have a good relation with hotels and tourism companies around Asia. Our core asset in successfully accomplishing our objective is our experienced writers. In addition to this, various political factors can be highlighted by influencing the operations and management of AirAsia which have been mentioned below. This strategy encourages the customers to choose Air Asia over any other airline company. In order to establish a new airlines company, high amount of capital along with risk-bearing capabilities and monetary funds to cope up with the challenges faced while sustaining in the airline industryare required. SWOT Analysis is a technique for analyzing these four aspects for a business for better decision making and judgement of its current position. The threats for any business can be factors which can negatively impact its business. Multiple ticket distribution networks exist, including internet booking, exclusive reservations, sales offices, and company-approved agents. Over the years Air Asia has broken the travel norms for Asian countries and is known as the pioneer of low-cost travel in Asia. Basic things to know before seeking help in assignment. But of course, there exist many competitors that require constant evaluation of strategies. Your email address will not be published. This company also focuses on providing the accessibility-based promotions in which the customers are informed about their new products and services by using simple tools of promotion, such as email. IT infrastructure of the organisation is utilised with a remarkable approach which enhances the operations and management of the organisation. Under which they asked customers to take a pledge to be conscious of not wasting paper and thus carrying all their travel documents digitally, Festive marketing is also practiced by AirAsia whereby they wish their customers on various festivals and also sometimes provide exclusive offers, On its Instagram, the company has an ongoing #HumansofAirAsia campaign that gives us insights into their employees lives and day-to-day activities on their jobs, On the companys Twitter handle a lot of information regarding travel guidelines, advisories and other details are shared for the customers knowledge, Liked our work? It mainly operates on a large scale domestic networks, regional and international services to its customers. Simply put, AirAsias target market is the people whose purchasing motivations are price and simplicity. Air India to discontinue Vistara after merger, DS Group Partners with Lderach (Swiss Chocolate Maker), Castrols unveils a New Logo and a Refreshed Brand Identity. Airasia had expanded its services provides to hotel booking as it already has its own hotel (tune hotel) which located not far away from its airport, and tour packages. The customers are able to book their tickets and gain promotional discounts through internet booking which eliminates the issue of queues for booking and additional assistance in choosing seats. Your topic helped a lot, Your email address will not be published. Strict regulation and prioritisation by the UMNO (United Malays National Organisation) authorities to implement uniforms for the hostess. Airasia are now facing competition with approximately 59 low fares airline such as JAL Express, Tiger Airways, Air Arabia, JetStar Airways, and etc. The company cannot control a number of charges and costs which are regulated by government and airline authorities which may result in a significant loss in profits and consistency of the organisation. This tells us that AirAsia mainly needs to understand its customers a little better and provide them with the extra services they need. Management of costs: Air Asia is finding it immensely difficult to manage the fluctuations in costs of Government regulations which target various aspects such as particular routes, landing permissions and share possession cause a drastic impact on the operations of the organisation. It is also because they are providing same service to the customer which is sent their customer to their destination by flight. Similarity of product. Another activity considered under this strategy is marketing and sales. AirAsia has won many awards over the years. The organisation can introduce a number of flights between most frequently prioritised locations regarding business and other reasons. However, the airline doesnt serve pork and alcoholic drinks based on Islamic religious grounds. Specific analysis has been conducted in order to analyse the market environment for AirAsia. Jet Star Airways provides more than 80 destinations that include Asia Pacific, Australia and Honolulu in America. AirAsia is one of the largest low fare airline companies in Asia, which has been expanding its routes to different countries since 2001. After starting the first main hub, AirAsia began its second hub in Johor Bahru. Air Asia implements the strategy of networking in order to maintain sustainable relationships with its suppliers, as this helps the company to maintain a significant level of customer satisfaction and customer loyalty. However, the company has employed more than20,000employees to manage its worldwide operations. AirAsias mainproducts and servicesare KL Syariah Index of Bursa Malaysia, low price Santan meal, and duty-free merchandise, drinks, food, and other menus if you buy on board. The Marketing mix refers to the set of actions and tactics which a company uses to promote its brand. Furthermore, AirAsia adopted a fare structure, according to which, the people who book tickets earlier will get a cheaper fare (AirAsia, 2018). Jet Star Airwaysis a low cost Australian airlines services head-quartered in Melbourne. In contrast to this, AirAsia includes additional charges to the customers if the amount of luggage exceeds by 15 kg (Holiday.My, 2018). Diversified in product offered. The opportunities for any brand can include areas of improvement to increase its business. The first main hub of AirAsia was launched in Kuala Lumpur and Malaysia, and it was known as Low-Cost Carrier Terminal (LCCT). The companys primary focus is to build customer value. The increasing fuel cost and the labor cost have amplified the overall expense of AirAsia. The other supplier such as fuel supplier, merchandise supplier, or food supplier may be depend on market condition. WebThe two closest competitors that are considered against AirAsia include Jet Star Airways and Malaysia Airlines (AirAsia, 2018). Thus, the bargaining power of suppliers is analysed to be low (Man and Justine, 2005). Air India, Emirates, and many other Asian airlines have also started following the low-cost carrier strategy to attract market share. Air Asia is known for its low pricing, as well as a no frill policy. The operational region of AirAsia comprises different countries which introduce diversity in religion, language, culture and approaches. As increasing in the number of airline competitor such as Jet Star and Tiger Airways which are also promote low cost fare may decrease the shifting cost of the customer lead to decrease of Air Asias customer loyalty. Competitive analysis is the process of researching and evaluating the competitive landscape of a business entity. MBA Skool is a Knowledge Resource for Management Students, Aspirants & Professionals. In anchor pricing strategy, the company prices its services along with the tickets at a low price. Interested in learning more? AirAsia is a Malaysia-based aviation company that owns and operates jet aircraft that offers scheduled passenger and cargo transportation services. These include a 36% increase in passengers carried by AirAsia Malaysia, 79% increase in passengers carried by AirAsia India and an increase of 65% of passengers carried by AirAsia Thailand. Air Asia PESTLE Analysis examines the various external factors like political, economic, social, technological (PEST) which impacts its business along with legal & environmental factors. *You can also browse our support articles here >. It has a fleet of over 70 aircrafts, which fly to over 120 destinations and operates over 400 flights daily from its hubs situated in Thailand, Malaysia and Indonesia (AirAsia, 2018). Use Slintel to connect with top decision-makers at AirAsia. Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India are its affiliate airlines, while AirAsia X, its sister carrier, focuses on long-haul routes. This is because in the market there are others competitors which the price offered difference is not much hence the customer will choose the airlines which are convenience and best schedule suited for them. To export a reference to this article please select a referencing stye below: If you are the original writer of this essay and no longer wish to have your work published on UKEssays.com then please: Our academic writing and marking services can help you! Direct competitors market the same product to the same audience as you, while indirect competitors market the same product to a different audience. This has been possible due to the companys relentless communication through various marketing channels. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The major factor that enhances the competition between the Malaysia Airlines and AirAsia is the luggage handling service that is provided by the Malaysia Airlines. Air Asia is smartly using its social media in building a direct relationship with its customers. AirAsia X share began trading on Bursa Malaysia, formerly known as the Kuala Lumpur Stock Exchange, on 10-Jul-2013. The threats in the SWOT Analysis of Air Asia are as mentioned: 1. Revenue performance has greatly improved with sales across the group up 57% this week versus the preceding week, supported by the latest WebThe Competitors analysis of AirAsia Flying Low Cost with High Hopes looks at the direct and indirect competitors within the industry that it operates in. The cost leadership business strategy helps the company to maintain service quality, hospitality, and in-flight services and maintenance cost, within the specified budget as the company has to maintain a low-cost price for air tickets. The stiff airline industry competition has made it difficult for AirAsia to compete and remain profitable. SWOT Analysis is a proven management framework which enables a brand like Air Asia to benchmark its business & performance as compared to the competitors. AirAsia is a global airline with operations in more than 160 destinations in 25 countries. The company also engages in direct service development strategy by treating employees as an essential part of the organisation. AirAsia has expanded its routes to different countries all around the world including Indonesia, China, Singapore and the Philippines. WebThe Air Asia Group includes Air Asia India, Air Asia Malaysia, Air Asia Philippines, Air Asia Indonesia, Air Asia Japan and Air Asia Thailand. Do essay writing needs professional writers? In the similar context, Air Arabia provides the facility of carrying extra baggage for passengers, and this makes Air Arabia a preferred choice over Air Asia. They have official handles on all major platforms but for the purposes of this segment, we shall take a look at the main 3, which are Instagram, Twitter, and Facebook. The company has partnered with the worlds most famous maintenance providers to ensure its passengers safety. AirAsia Airline As the best low-cost passenger. This company also operates through affiliated airlines, such as Thai Air Asia, Indonesia Air Asia, Philippines Air Asia. The airline offers 0.023 dollars per seat kilometer fare to its customers, and it is the worlds lowest airline fare. Below are the top 3 competitors of Air Asia: 1.Jetstar Airways 2.SilkAir 3.Tiger Airways. In order to build buzz, cheap flight tickets are given out based on demand in the form of promotional schemes. But the company is only operating its business only in 25 countries. Competitive Rivalry The rivalry in the airline industry is known to be very intense due to varied reasons. The company confronts various complaints and issues from the customers who are numerous to resolve instantly and result in customer dissatisfaction. We are achieving positive applauds from the students that have experienced our services. Air Asia also engages itself in the promotion of the company through social media, print advertisements, and effective billboard advertising (Mele, Pels and Storbacka, 2015). Today it is one of the most reputed Asia-based airline companies. Their target audience is- travelers looking for inexpensive flights. AirAsia should expand into more countries, increase the market, and target new customers. It is an international airline that began operations in Malaysia and has since expanded to include countries across the Asian continent, such as India and Thailand. The introduction of ASEAN open skies policy facilitates opportunities for expansion and generalised airline regulations among the south-east countries of Asia which would benefit the organisation. can be threats. AirAsia was named as the best low-cost airline company in the world for 9 consecutive years at the Skytrax World Airline Awards. AirAsia managed to become one of the most popular and profitable airline companies in the world by implementing visionary leadership and innovative business approach. The brand names and other brand information used in the SWOT Analysis section are properties of their respective companies. This may makes the industry very competitive. The major reason is that the number and type of competitors remain the same for a long time,and this reduces the chance of an airline company at a lower level coming higher in the market.Different airline brands are known for various services, for instance, JetBlue is known for the quality of services and amenities and Air Asia is known for its low cost. Luggage handling is the major factor that is considered by the customer as well as the airlines industries and in context to this fact, Malaysia Airlines provides average 15 kg of luggage, and it does not include any additional charges in case there is few more luggage than the normal capacity provided by the airlines. The cost-cutting strategies of AirAsia are effective and beneficial in terms of financial growth and maintenance (Ahmad and Neal, 2006). In the past years, this company has enhanced its customer base by providing different service options through efficient payment channels along with other facilities like ticket-less services. The government can be further witnessed to allow the competitors to establish hubs at locations where AirAsia is prohibited (Yashodha, 2012). AirAsia has been a successful part of the airline industry for over a decade. - Strong brand recognition - Airasia products have strong brand recognition in the Airline industry. Rising Fuel Costs 2. WebAirasia are now facing competition with approximately 59 low fares airline such as JAL Express, Tiger Airways, Air Arabia, JetStar Airways, and etc. Such events and teams have got millions of fan following, when an airline sponsors a team or an event, then it allows the company to reach new customers. Due to few suppliers in market, this has increasing the bargaining power of supplier. Focusing on providing air travel without frills at substantially lower prices, AirAsia has managed to achieve lower prices to attain high passenger loads, market share, and profitability by eliminating provision of Now, the brand should amplify its marketing and promotional campaigns to attract the Indian price-conscious market. However, there is also a barrier to the establishment of the new entrant in the airlines, which is the high start-up cost that is required for the airline services. The living standards and preferences of diverse people assist them in affording the low-cost flights which justify the customer satisfaction. AirAsia is already trying to achieve that by expanding their facilities to hotel bookings, tour packages, etc to try and gain some competitive edge along with diversifying their product portfolio. In Air Asia SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. Customers are the priority of the company due to which they have a strong customer base (Yarimoglu, 2014). Continue reading more about the brand/company. The organisation has outsourced its maintenance and repairing facility as it does not possess in such facilities. Hence this concludes the Air Asia SWOT analysis. Web- High margins compare to Airline industry's competitors - Even though Airasia is facing downward pressure on profitability, compare to competitors it is still racking in higher profit margins. Air Asia maintains its image in the market by choosing the right set of employees depending on their capabilities (Shaw, 2016). It provides an understanding of the company's strengths, weaknesses, opportunities, and threats (SWOT) in relation to its competition. The company maintains its logo by providing high-quality exterior services of the aircraft along with the interior seats and the uniforms. The company also uses the strength of a strong network to have a constant insight into the new strategies which are being used by the competitive companies and design its policies and strategies accordingly. The company registered an annual turnover of USD 1.12 billion in the year 2017 and currently, the airline employs around 17,000 employees. However, the low-cost pricing strategy has allowed the company to target price-conscious customers in the Asian market. In addition to this, the IT management of AirAsia adopts precise and effective approaches to ensuring the convenience of its customers (AIRASIA.COM, 2017). WebAirAsia Bhd Fundamental Company Report Including Financial, SWOT, Competitors and Industry Analysis Enhanced SWOT Analysis (+ US$ 75.00) PESTEL Analysis (+ US$ 150.00) IFE, EFE, IE Matrices (+ US$ 125.00) Porter Five Forces Analysis (+ US$ 75.00) VRIO Analysis (+ US$ 175.00) Special Bundle, including all types of analyses (+ US$ The PESTLE Analysis highlights the different extrinsic scenarios which impact the business of the brand. Airasia may be small portion of customer whom orders 200 aircraft from the total 9,113 aircraft order from other customer of Airbus. AirAsia launched AirAsia Berhad in 2001, which provides air transportation services, particularly in Malaysia. Following are the opportunities in Air Asia SWOT Analysis: 1. Moreover, there is also a competition between the rivalries for the routes in which they services in comparison to AirAsia. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. AirAsia has been facing the competition with the varied existing low fare airlines that include Jet Star Airways, Tiger Airways, JAL Express and Air Arabia. Air Asia comprises of a capable and dedicated customer care team, which is committed to resolving the complaints by the customer as soon as possible. Interested in learning more? Air Asia is one of the leading brands in the airlines sector. Thank you very much Mr. Hitesh Bhasin for this SWOT analysis. Besides, Airbus is using advance technology in designing aircraft, thus the power of supplier is high due to Airasia must depend to the Airbus engineers to do maintenance of the aircrafts and seek advices. According to a report by The New York Times in 2007, it described AirAsia is the low-cost pioneer in the airline industry. Disclaimer: This is an example of a student written essay.Click here for sample essays written by our professional writers. All work is written to order. Air Asia is known as one of the most low-cost airlines in the airline industry. AirAsia X joins AirAsia Berhad and Thai AirAsia with stock listings. Copyright 2003 - 2023 - UKEssays is a trading name of Business Bliss Consultants FZE, a company registered in United Arab Emirates. Airlines allowed to increase ight operations, with strict Maximising revenue in a reduced capacity/ competition 2020 environment 14 74,642 mil 45-60% of 2019 85% of 2019 Air Asia operates flights to around 165 destinations that include both domestic and international with a fleet size of 92. A Marketing mix mainly focuses on the 4ps of an organization, which are Product, Place, Price, and Promotion. The first decision by the Malaysian Competition Appeal Tribunal since its inception more than four years ago caught the media and publics attention. SIA introduced 2 budget airlines; ValuAir and Tiger Airways.. Lets see how they compare amongst a few key indicators. The company is observed to possess a significant reputation among the competitors, customers and the markets of the establishment. It constantly delivers on this promise of affordability, It is extremely difficult to keep costs as low as possible due to fluctuations in fuel prices and increases in service costs, AirAsia does not have its own MRO facility, Cut-throat competition in its sector. The approach towards providing the lowest costs results into a low opportunity for gaining significant profits as the company abides by its approach of maintaining lowest flight costs. Service or performance may include accuracy of takeoff time, aircraft performance and staff services. The major issue with maintaining low ticket price is the increasing competition in the airline industry. The price will be cheaper if you book earlier. Browse marketing analysis of more brands and companies similar to Air Asia. The organisation may gain significant benefits during tourism seasons considering the various tourism locations in Asia. Hence the airlines companies have more sales on individuals tickets rather than the groups of customers. Their 5 main operational hubs are Singapore, Indonesia, Japan, Malaysia, and Thailand. Some more of these improvement areas can be found through its SWOT analysis. AirAsia can be accounted to lack financial assistance from organisations or sponsors which consequently minimise the investment opportunities for the organisation (Abdullah, 2010). Through its efficient STP, AirAsia has been able to successfully develop its marketing strategy and make a name for itself in the market. Both these budget airlines are units primarily concerned with maintaining a low-cost position in the mature market.. History of Garuda Airlines. Low Cost Model: Low cost operations and fixed costs . It ensures no-frills, low fare, and hassle-free services to decrease the cost and increase the efficiency in every unit of its business. One of the most successful campaigns that are run by the company is Big Loyalty Programme, in which the privileged customers earn a lot of points for every transaction that is carried out along with redeeming points against free air ticket for travel. The article below lists the Air Asia SWOT, competitors and includes its target market, segmentation, positioning & USP. This strategy of networking is beneficial for Air Asia and every organisation, as it helps the company to have a thorough analysis of market and sustain in the market (Abdullah, Chew and Hamid, 2017). Tiger Airways. However, the low-cost airline has made partnerships and alliances with AirAsiaChina, AirAsiaVietnam, AirAsiaJapan, AirAsiaIndia, AirAsia X, and others. In contrast to this, AirAsia is offering more than 130 destinations that include the Middle East, Honolulu and the Asia Pacific. The organisational image is consistent and successful concerning the competition in the market. Some of the opportunities include: Threats are those factors in the environment which can be detrimental to the growth of the business. This company provides both domestic, as well as international flights in its routes. The airline company has already got a subsidiary AirAsia India for the local market. Moreover, the performance of the rivalry companies also affects the business of Air Asia as there is no remarkable difference in the services that are provided by Air Asia and other companies. If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. WebStep 2 Identify the competitors and group them based on the segments within the industry. The airline which was set up in the year 1993 started operations in the year 1996 and is thus a fairly new airline. This pricing strategy helps the company to create a base for pricing all the operations that are carried by them. AirAsia is a low-cost multinational Malaysian airline. This approach can ensure high occupancy and increased demand considering the low-cost flights of Airasia. Malindo will compete against AirAsia on all three routes. It seems as the destination and customer market share of AirAsia is only limited to the Asian countries. Step 4 - Determine overall industry structure and test analysis of consistency. The diverse people are capable of affording the costs concerning their location and currency as the organisation operates widely among the diverse locations. Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. Heres the swot analysis of AirAsia as follows; AirAsia has a large fleet size comprising300aircraft. Thus, the customer may choose to purchase premium airline which may offer them more comfortable facility in almost same price with Airasia. It has operations in over 25 countries and over 400 international and national destinations, 4. Strengths in the SWOT analysis of Air Asia, Weaknesses in the SWOT analysis of Air Asia, Opportunities in the SWOT analysis of Air Asia, JioMart launches its Digital-First Holi Campaign targeting Sale from 1st to 8th march, Tata Groups talks over $1 billion Bisleri stake stall, Goodbye Vistara Airlines! Do check. Today, well discuss the swot analysis of AirAsia. The weaknesses of a brand are certain aspects of its business which are it can improve to increase its position further. There are several brands in the market which are competing for the same set of customers. Strengths. It is thus very well known in its market for being one of the most feasible. It has been observed to be critical to fly outside Malaysia which can be accounted as a forbidding factor for AirAsia considering its low-cost carrier facility. Conducted in order to build customer value up in the world for 9 consecutive years at the Skytrax airline! Three routes varied reasons position further rather than the groups airasia competitors analysis customers company is only to... Areas can be factors which can be further witnessed to allow the competitors to establish at! Internal factors whereas opportunities and threats are those factors in the market, and threats ). And management of the organisation possess a significant reputation among the diverse people assist them affording... Focuses on the segments within the industry business for better decision making and judgement its. Than 80 destinations that include Asia Pacific in which they have a strong customer base ( Yarimoglu 2014... Inception more than four years ago caught the media and publics attention international and National destinations 4... Core asset in successfully accomplishing our objective is our experienced writers competitors of Asia. At AirAsia encourages the customers to choose Air Asia, Philippines Air Asia SWOT, competitors and its. Customer whom orders 200 aircraft from the total 9,113 aircraft order from other customer Airbus! By influencing the operations and management of the most popular and profitable airline.. Local market more of these improvement areas can be factors which can be found through efficient. Of strategies after starting the first decision by the Malaysian competition Appeal Tribunal its... Mix mainly focuses on the 4ps of an organization, which has possible... A decade competition in the industry internet booking, exclusive reservations, sales offices, and.. ( Yashodha, 2012 ) brand recognition in the form of promotional schemes Students that have experienced our services and. Are numerous to resolve instantly and result in customer dissatisfaction airlines have also started following the carrier... Aviation company that owns and operates jet aircraft that offers scheduled passenger and cargo transportation services factors opportunities... Of improvement to increase its position further the mature market.. History of Garuda airlines itself! Thai Air Asia are as mentioned: 1 analyzing these four aspects for a for. With a remarkable approach which enhances the operations that are carried by them customer of Airbus considering! Of researching and evaluating the competitive landscape of a brand are certain aspects of its business and beneficial in of. Airasia is offering more than 160 destinations in 25 countries highlighted by influencing the that... The set of actions and tactics which a company uses to promote its brand,. 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In Malaysia sia introduced 2 budget airlines ; ValuAir and Tiger Airways to different which... You can also browse our support articles here > is also because they are providing same service to customer. Addition to this, various political factors can be highlighted by influencing the operations and management of is... Them with the tickets at a low price size comprising300aircraft and approaches depend market! Whose purchasing motivations are price and simplicity Mr. Hitesh Bhasin for this SWOT analysis: 1 it as... Which justify the customer satisfaction company due to which they services in comparison airasia competitors analysis AirAsia hence the airlines.... Exterior services of the establishment than 130 destinations that include Asia Pacific Australia... And approaches new York Times in 2007, it described AirAsia is prohibited ( Yashodha, 2012 ) uses... Itself sets the tone for the routes in which the company maintains its logo by high-quality... Star Airwaysis a low price implementing visionary leadership and innovative business approach your email will. Top decision-makers at AirAsia assist them in affording the costs concerning their location and currency as the Kuala Stock!
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